> ## Documentation Index > Fetch the complete documentation index at: https://restoo.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Enums > Enums used in the Restoo API. ## Availability ### AvailabilityOutcome | Enum | Description | | :----------------------- | :----------------------------------------------------------------------------------------------------------------- | | `TENANT_CONFLICT` | The request does not comply with the venue’s global booking rules; therefore, this type of booking is not allowed. | | `WORK_DAY_FULL` | The requested date is fully booked. | | `WORK_DAY_ENDED` | All Shifts for the requested date have already ended. | | `WORK_DAY_CLOSED` | The venue is closed for the entire day. | | `SHIFT_NO_AVAILABILITY` | The Shift has no availability for the request. | | `SHIFT_SHOULD_CONTACT` | The customer **may** contact the venue to request a booking. | | `SHIFT_MUST_CONTACT` | The customer **must** contact the venue to request a booking. | | `SHIFT_FULL` | The Shift is fully booked. | | `SHIFT_CONFLICT` | The request does not meet the Shift’s specific booking rules. | | `SHIFT_CLOSED` | The requested Shift is closed, although other Shifts on the same day may still be available. | | `SHIFT_NOT_FOUND` | The requested Shift is not found, although other Shifts on the same day may still be available. | | `BOOKING_SIZE_EXCEEDED` | The requested booking size exceeds the limits defined for the Shift. | | `BOOKING_CONFLICT` | The venue configuration does not allow this booking. | | `BOOKING_FORBIDDEN` | The venue explicitly rejects the booking request. | | `RESOURCE_NOT_AVAILABLE` | One or more of the requested resources exist but are not available under the current search context. | ### AvailabilityCode When `availability.isAvailable` is `false`, `code` is the field to branch on. The `detail` beside it is a sentence written for a person and localized to the request language — show it, never parse it. Codes are listed here under the [outcome](#availabilityoutcome) they arrive with, because the outcome is what decides the `fallbackOptions` you are offered. One code can arrive under more than one outcome. #### Codes you will never receive Five codes are rewritten to `NO_AVAILABILITY` before the response leaves Restoo, because saying why would leak something about the venue or another customer: a banned customer, a duplicate-booking check, and the venue's internal limits on children. `NO_AVAILABILITY` is not a catch-all for unknown failures — it means there is a reason and it is deliberately not disclosed. Do not look for something to change. #### SHIFT\_CONFLICT The largest group, and the one worth branching on: most of these are the request disagreeing with the shift's rules, and many are fixed by sending something different. | Code | Meaning | Fix by changing | | :----------------------------------------------------- | :-------------------------------------------------------------- | :---------------------------------------- | | `SHIFT_BOOKING_FLOOR_PLAN_AREA_MUST_BE_DEFINED` | The shift offers floor plan areas and none was sent. | `floorPlanAreaId` | | `SHIFT_TIME_SLOT_MINUTE_NOT_VALID` | The time sent is not one of the shift's slots. | The time, to one from `timeSlots[]` | | `SHIFT_BOOKING_SIZE_REQUIRES_EXPERIENCE` | A booking this size must include an experience. | Add an experience | | `SHIFT_MIN_BOOKING_SIZE_NOT_REACHED` | Below the shift's minimum booking size. | `pax` / `paxChildren` | | `SHIFT_HIGH_CHAIRS_NOT_ALLOWED` | The shift does not accept high chairs. | `highChairs` | | `SHIFT_STROLLERS_NOT_ALLOWED` | The shift does not accept strollers. | `strollers` | | `SHIFT_PUBLIC_WAIT_LIST_NOT_ENABLED` | The shift has no public wait list. | `status` — do not offer the wait list | | `SHIFT_WAIT_LIST_BOOKINGS_COUNT_EXCEEDED` | The shift's wait list is full. | — | | `EXPERIENCE_AUTO_TICKETS_AND_BOOKING_SIZE_NOT_MATCH` | The ticket count does not match the booking size. | `experience.tickets` | | `EXPERIENCE_MIN_TICKETS_PER_BOOKING_NOT_REACHED` | Below the experience's minimum tickets. | `experience.tickets` | | `EXPERIENCE_MIN_BOOKING_SIZE_NOT_REACHED` | Below the experience's minimum booking size. | `pax` / `paxChildren` | | `EXPERIENCE_MAX_BOOKING_SIZE_EXCEEDED` | Above the experience's maximum booking size. | `pax` / `paxChildren` | | `EXPERIENCE_BOOKING_FLOOR_PLAN_AREA_NOT_ALLOWED` | The experience requires a different area. | `floorPlanAreaId` | | `EXPERIENCE_PUBLIC_BOOKINGS_NOT_ALLOWED` | The experience is not open to online booking. | Another experience | | `FLOOR_PLAN_AREA_EXPERIENCE_NOT_ALLOWED` | That area does not take bookings with an experience. | `floorPlanAreaId` | | `FLOOR_PLAN_AREA_PUBLIC_BOOKINGS_NOT_ALLOWED` | That area is not open to online booking. | `floorPlanAreaId` | | `TIME_SLOT_NOT_AVAILABLE_FOR_EXPERIENCE` | The slot does not run that experience. | The slot, or the experience | | `TIME_SLOT_MIN_BOOKING_SIZE_NOT_REACHED` | Below the slot's minimum booking size. | `pax` / `paxChildren` | | `TIME_SLOT_MAX_BOOKING_SIZE_EXCEEDED` | Above the slot's maximum booking size. | `pax` / `paxChildren` | | `TIME_SLOT_BOOKINGS_NOT_ALLOWED` | The slot takes no bookings. | Another slot | | `TIME_SLOT_START_MIN_NOTICE_TIME_EXCEEDED` | Too close to the slot's start time. | A later slot | | `ADD_ON_MIN_BOOKING_SIZE_NOT_REACHED` | The booking is too small for that add-on. | `pax` / `paxChildren`, or drop the add-on | | `ADD_ON_MAX_BOOKING_SIZE_EXCEEDED` | The booking is too large for that add-on. | `pax` / `paxChildren`, or drop the add-on | | `ADD_ON_MIN_UNITS_NOT_REACHED` | Below that add-on's minimum quantity. | `addOns[].quantity` | | `ADD_ON_MAX_UNITS_EXCEEDED` | Above that add-on's maximum quantity. | `addOns[].quantity` | | `ADD_ON_GROUP_MIN_UNITS_NOT_REACHED` | Below the group's minimum total units. | `addOns` | | `ADD_ON_GROUP_MAX_UNITS_EXCEEDED` | Above the group's maximum total units. | `addOns` | | `ADD_ON_GROUP_MIN_UNITS_PER_PAX_NOT_REACHED` | Below the group's minimum units per guest. | `addOns` | | `ADD_ON_GROUP_MAX_UNITS_PER_PAX_EXCEEDED` | Above the group's maximum units per guest. | `addOns` | | `ADD_ON_GROUP_MAX_DISTINCT_TYPES_EXCEEDED` | Too many different add-ons from the group. | `addOns` | | `ADD_ON_GROUP_MAX_DISTINCT_TYPES_PER_PAX_EXCEEDED` | Too many different add-ons per guest. | `addOns` | | `ADD_ON_GROUP_REQUIRES_UNIQUE_ADD_ON_PER_BOOKING` | Only one add-on from that group per booking. | `addOns` | | `ADD_ON_GROUP_BOOKING_SIZE_AND_ADD_ON_UNITS_NOT_MATCH` | Total units must equal the booking size. | `addOns` | | `ADD_ON_GROUP_NO_AVAILABLE_ADD_ONS` | Nothing in the group is available. | — | | `SHIFT_BOOKING_CHILDREN_TOTAL_EXCEEDED` | Internal — you receive `NO_AVAILABILITY`. | — | | `SHIFT_BOOKING_CHILDREN_PERCENT_EXCEEDED` | Internal — you receive `NO_AVAILABILITY`. | — | | `SHIFT_MAX_CHILDREN_COUNT_EXCEEDED` | Internal — you receive `NO_AVAILABILITY`. | — | | `TABLE_BOOKINGS_NOT_ALLOWED` | That table does not take bookings. | `tables` | | `TABLE_BOOKINGS_NOT_ALLOWED_ON_TIME_SLOT` | That table does not take bookings at that time. | `tables`, or the time | | `TABLE_BOOKING_SIZE_OUT_OF_RANGE` | The booking size does not fit that table. | `tables`, or the booking size | | `TABLE_COMBINATION_BOOKINGS_NOT_ALLOWED_ON_TIME_SLOT` | That combination of tables does not take bookings at that time. | `tables`, or the time | | `TABLE_COMBINATION_BOOKING_SIZE_OUT_OF_RANGE` | The booking size does not fit that combination of tables. | `tables`, or the booking size | | `TABLE_IS_OVERBOOKED` | That table already has an overlapping booking. | `tables` | #### SHIFT\_FULL and SHIFT\_SHOULD\_CONTACT Capacity has run out. These arrive as `SHIFT_SHOULD_CONTACT` when the shift still takes bookings by phone, and as `SHIFT_FULL` when it does not — the same code, two outcomes, decided by the venue's configuration. | Code | Meaning | | :------------------------------------------------------------------------ | :---------------------------------------------------- | | `SHIFT_STATUS_FULL` | The shift is marked full. | | `SHIFT_STATUS_CONTACT` | The shift only takes bookings by phone. | | `SHIFT_MAX_PAX_EXCEEDED` | No room left for that many guests in the shift. | | `SHIFT_TIME_SLOTS_NOT_AVAILABLE` | No slot in the shift has availability. | | `SHIFT_TICKETS_NOT_AVAILABLE` | The experience has no tickets left. | | `SHIFT_AVAILABLE_TICKETS_EXCEEDED` | Fewer tickets left than requested. | | `SHIFT_AVAILABLE_TICKETS_EXCEEDED_FOR_EXPERIENCE_AUTO_TICKETS` | Fewer left than the automatic ticket count needs. | | `SHIFT_AVAILABLE_TICKETS_EXCEEDED_FOR_EXPERIENCE_MIN_TICKETS_PER_BOOKING` | Fewer left than the experience's minimum per booking. | | `FLOOR_PLAN_AREA_MAX_PAX_EXCEEDED` | No room left for that many guests in the area. | | `TIME_SLOT_MAX_PAX_EXCEEDED` | No room left for that many guests in the slot. | | `TIME_SLOT_PAX_CAPACITY_EXCEEDED` | The shift's capacity for that slot is used up. | | `TIME_SLOT_FLOOR_PLAN_AREA_MAX_CAPACITY_EXCEEDED` | The area's capacity for that slot is used up. | | `TIME_SLOT_MAX_BOOKINGS_EXCEEDED` | The slot already has as many bookings as it takes. | | `TIME_SLOT_HIGH_CHAIRS_CAPACITY_EXCEEDED` | No high chairs left for that slot. | | `TIME_SLOT_STROLLERS_CAPACITY_EXCEEDED` | No stroller space left for that slot. | | `TABLE_NOT_FOUND` | No table can be assigned. | #### The remaining outcomes | Outcome | Code | Meaning | | :----------------------- | :---------------------------------------------------- | :----------------------------------------------------------------------- | | `TENANT_CONFLICT` | `TENANT_MAX_BOOKING_SIZE_EXCEEDED` | Above the venue's maximum booking size. | | `TENANT_CONFLICT` | `TENANT_BOOKING_MAX_NOTICE_DATE_EXCEEDED` | Further ahead than the venue books. | | `WORK_DAY_CLOSED` | `WORK_DAY_HAS_NO_SHIFTS` | The work day has no shifts. | | `WORK_DAY_CLOSED` | `WORK_DAY_SHIFTS_STATUS_CLOSED` | Every shift that day is closed. | | `WORK_DAY_CLOSED` | `WORK_DAY_SPECIAL_CLOSED` | Closed by a special day. | | `WORK_DAY_ENDED` | `WORK_DAY_SHIFTS_ENDED` | Every shift that day has finished. | | `WORK_DAY_ENDED` | `DATE_IS_PAST` | The date is in the past. | | `WORK_DAY_FULL` | `WORK_DAY_SHIFTS_STATUS_FULL` | Every shift that day is full. | | `SHIFT_CLOSED` | `SHIFT_STATUS_CLOSED` | That shift is closed. | | `SHIFT_NOT_FOUND` | `WORK_DAY_SHIFT_NOT_FOUND` | No shift covers the time sent. | | `SHIFT_NOT_FOUND` | `SHIFT_ENDED` | That shift has already finished. | | `SHIFT_NO_AVAILABILITY` | `SHIFT_REQUIRES_EXPERIENCE_NO_EXPERIENCE_AVAILABLE` | The shift needs an experience and none is available. | | `SHIFT_MUST_CONTACT` | `SHIFT_BOOKING_START_MIN_NOTICE_TIME_EXCEEDED` | Too close to the booking time. | | `SHIFT_MUST_CONTACT` | `SHIFT_FIRST_BOOKING_AT_MIN_NOTICE_TIME_EXCEEDED` | Too close to the shift's first booking time. | | `SHIFT_MUST_CONTACT` | `EXPERIENCE_MIN_NOTICE_TIME_EXCEEDED` | Too close for that experience. | | `SHIFT_MUST_CONTACT` | `ADD_ON_MIN_NOTICE_TIME_EXCEEDED` | Too close for that add-on. | | `BOOKING_SIZE_EXCEEDED` | `SHIFT_MAX_BOOKING_SIZE_EXCEEDED` | Above the shift's maximum booking size. | | `BOOKING_SIZE_EXCEEDED` | `SHIFT_LARGE_BOOKINGS_NOT_ALLOWED` | The shift takes no group bookings. | | `BOOKING_SIZE_EXCEEDED` | `SHIFT_LARGE_BOOKINGS_MUST_CONTACT_TO_BOOK` | Group bookings go through the venue. | | `BOOKING_SIZE_EXCEEDED` | `SHIFT_LARGE_BOOKING_START_MIN_NOTICE_TIME_EXCEEDED` | Too close for a group booking. | | `RESOURCE_NOT_AVAILABLE` | `SHIFT_EXPERIENCE_NOT_AVAILABLE` | That experience is not available for the shift. | | `RESOURCE_NOT_AVAILABLE` | `SHIFT_EXPERIENCE_NOT_ACTIVE` | That experience is not active for the shift. | | `RESOURCE_NOT_AVAILABLE` | `WORK_DAY_EXPERIENCE_NOT_AVAILABLE` | No shift that day runs the experience. | | `RESOURCE_NOT_AVAILABLE` | `SHIFT_EXPERIENCE_FLOOR_PLAN_AREA_NOT_AVAILABLE` | The shift lacks the area the experience needs. | | `RESOURCE_NOT_AVAILABLE` | `SHIFT_FLOOR_PLAN_AREA_NOT_AVAILABLE` | That area is not available for the shift. | | `RESOURCE_NOT_AVAILABLE` | `SHIFT_TABLE_NOT_AVAILABLE` | That table is not available for the shift. | | `BOOKING_CONFLICT` | `DATE_TIME_IS_PAST` | The date and time are in the past. | | `BOOKING_CONFLICT` | `TIME_INTERVAL_NOT_VALID` | The time is not on a valid interval. | | `BOOKING_CONFLICT` | `SHIFT_PHONE_OVERLAPPED` | That phone already has an overlapping booking. | | `BOOKING_CONFLICT` | `EXCLUDE_BOOKING_STATUS_CONFLICT` | The `excludeBookingUuid` booking is in a status that cannot be excluded. | | `BOOKING_CONFLICT` | `UPDATE_NOT_ALLOWED_BOOKING_IS_PENALIZABLE` | The booking is inside its penalty window. | | `BOOKING_CONFLICT` | `UPDATE_NOT_ALLOWED_BOOKING_WITH_CANCELLATION_POLICY` | Its cancellation policy blocks the change. | | `BOOKING_CONFLICT` | `UPDATE_NOT_ALLOWED_BOOKING_WITH_PRODUCT` | It has a product attached. | | `BOOKING_FORBIDDEN` | `CUSTOMER_IS_BANNED` | Internal — you receive `NO_AVAILABILITY`. | | `BOOKING_FORBIDDEN` | `SHIFT_IP_OVERLAPPED` | Internal — you receive `NO_AVAILABILITY`. | ### AvailabilityFallbackOption Indicates the action suggested to the customer when the request has no availability. | Enum | Description | | :--------------------------- | :--------------------------------------------------------------------------------------- | | `CONTACT` | Suggests that the customer should contact the venue directly. | | `REQUEST_BOOKING` | Offers the option to submit a booking request (must be confirmed manually by the venue). | | `JOIN_WAIT_LIST` | Offers the option to join the wait list. | | `SEARCH_ALTERNATIVE_DATES` | Suggests searching availability for other dates. | | `SEARCH_ALTERNATIVE_TENANTS` | Suggests searching availability in sibling venues belonging to the same group. | | `UPDATE_SEARCH` | Suggests modifying the current search parameters (e.g., PAX, experience, shift). | ### ChildrenSeatingAvailabilityType | Enum | Description | | :---------- | :--------------------------------- | | `LIMITED` | Available but limited in quantity. | | `UNLIMITED` | Available without a maximum limit. | | `FORBIDDEN` | Not allowed for this Shift. | ## Booking ### BookingCancelReason | Enum | Description | | :--------------------- | :------------------------------------------------------------- | | `CALL_TO_CANCEL` | The customer has called the venue to cancel their reservation. | | `UPDATE_BOOKING` | The customer wants to modify the booking. | | `UNEXPECTED_SITUATION` | The customer had an unexpected situation. | | `BOOKED_ANOTHER_PLACE` | The customer decided to book another venue. | | `CHANGED_PLANS` | The customer changed plans. | | `OTHER` | Other reason. | | `REVOKE_LEGAL_CONSENT` | Withdraw legal consent. | ### BookingChannel | Enum | Description | | :-------- | :--------------------- | | `WIDGET` | Restoo booking widget. | | `OFFLINE` | Restoo back office. | | `API` | Restoo API. | ### BookingSpecialOccasion | Enum | Description | | :--------- | :------------------- | | `WEDDING` | Wedding anniversary. | | `BIRTHDAY` | Birthday. | | `ROMANTIC` | Romantic date. | | `FRIENDS` | Friends gathering. | | `FAMILY` | Family gathering. | | `BUSINESS` | Business meeting. | | `OTHER` | Other. | ### BookingStatus | Enum | Description | | :------------------------------ | :----------------------------------------------------------------------------------------------------------- | | `REQUESTED` | The customer has submitted a booking request, but it is not yet being processed by the venue. | | `PENDING_MERCHANT_CONFIRMATION` | The customer has submitted a booking request, but it has not yet been confirmed by the venue. | | `PENDING_WAIT_LIST_BOOKING` | The customer is on a booking wait list. The reservation may be confirmed if another customer cancels theirs. | | `CONFIRMED` | The booking is confirmed by the venue and the customer. | | `ARRIVED` | The customer has arrived for their booking but is not yet seated. | | `WAIT_LIST_WALK_IN` | The customer does not have a reservation and is waiting for an available spot. | | `SEATED` | The customer is seated at their table. | | `DESSERTS` | The customer has ordered desserts. | | `ACCOUNT_SENT` | The bill has been sent but has not yet been paid. | | `ACCOUNT_PAID` | The bill has been paid, but the customer is still at the table. | | `ATTENDED` | The customer attended their booking, and it has concluded (the table has been freed). | | `CANCELED` | The booking was canceled before the scheduled time. | | `NO_SHOW` | The customer did not show up for their booking. | | `DECLINED_BY_MERCHANT` | The venue declined the customer’s booking request. | | `DELETED` | The booking was deleted by the venue. | ## CancellationPolicy ### CancellationPolicyAmountType | Enum | Description | | :------------ | :-------------------------------------------------------------------- | | `PER_PAX` | The amount is agreed per diner in the booking. | | `PER_BOOKING` | The amount is agreed per booking, regardless of the number of diners. | ### CancellationPolicyConditionsLine | Enum | Description | | :----------- | :-------------------------------------------- | | `PAX` | Line quantity defined per PAX in the booking. | | `BOOKING` | Line quantity defined per booking. | | `EXPERIENCE` | Line quantity defined per experience. | | `ADD_ON` | Line quantity defined per add-on. | ### CancellationPolicyStatus | Enum | Description | | :------------------ | :---------------------------------------------------------------------------------------------- | | `PENDING_SIGNATURE` | Signature pending from the customer. | | `SIGNATURE_EXPIRED` | The customer did not sign within the allowed timeframe; the booking was automatically canceled. | | `ACTIVE` | Signature completed and accepted by the customer. | | `COMPLETED` | Booking completed without violating the cancellation policy. | | `REVOKED` | The cancellation policy was revoked. | | `PENALTY_PARTIAL` | Penalty applied for a partial cancellation within the penalty window. | | `PENALTY_CANCEL` | Penalty applied for a full cancellation within the penalty window. | | `PENALTY_NO_SHOW` | Penalty applied for a no-show. | ### CancellationPolicyType | Enum | Description | | :------------------------ | :-------------------------------------------------------------------------- | | `NONE` | The booking has no Cancellation Policy. | | `GUARANTEE_AUTHORIZATION` | The customer must provide their credit card as a guarantee for the booking. | | `PREPAYMENT` | The customer must pay an advance to confirm their booking. | ## Customer ### CustomerLanguage | Enum (ISO 639 format) | Description | | :-------------------- | :---------- | | `ca` | Catalan | | `de` | German | | `en` | English | | `es` | Spanish | | `eu` | Basque | | `fr` | French | | `it` | Italian | | `pt` | Portuguese | ## Shared ### Country | Enum (ISO 3166 format) | Description | | :--------------------- | :---------- | | `ES` | Spain | | `IT` | Italy | | `US` | USA | | ... | ... | ### Currency | Enum (ISO 4217 format) | Description | | :--------------------- | :------------------- | | `EUR` | Euro | | `USD` | United States dollar | | `GBP` | Great Britain pound | | `MXN` | Mexican peso | | `DOP` | Dominican peso | ### ImageType | Enum | Description | | :---------- | :-------------------- | | `THUMBNAIL` | Thumbnail image type. | | `DETAIL` | Detail image type. | ## Shift ### ShiftAvailabilityStatus | Enum | Description | | :-------- | :------------------------------------------------------------------------------------------ | | `OPEN` | The Shift accepts bookings. | | `CONTACT` | The Shift accepts bookings, but the customer must contact the venue to arrange it manually. | | `FULL` | The Shift capacity is full, and no more bookings are accepted. | | `CLOSED` | The Shift does not accept bookings. | ### ShiftType | Enum | Description | | :------------- | :---------------------- | | `LUNCH` | Lunch | | `LUNCH_LATAM` | Lunch (LATAM localized) | | `DINNER` | Dinner | | `SNACK` | Snack | | `BREAKFAST` | Breakfast | | `BRUNCH` | Brunch | | `SUNBED` | Sunbed | | `BALINESE_BED` | Balinese Bed | | `COCKTAILS` | Cocktails | | `AFTER_HOUR` | After Hour | | `HAPPY_HOUR` | Happy Hour | | `EVENT` | Event | | `VERMOUTH` | Vermouth | | `TARDEO` | Tardeo | | `APERITIF` | Aperitif | | `TASTING` | Tasting |